Current Balance vs Available Balance

Your Current Balance reflects the total amount of funds held in your Global Account at any given moment, including pending amount for transfers that have been initiated but not yet cleared.

Your Available Balance, on the other hand, represents the amount you can use immediately for
payments, transfers, or withdrawals.

Certain transactions such as:

• incoming transfers still being processed, compliance holds, network settlement delays, or
• outgoing transfers awaiting confirmation

may temporarily reduce your available balance until they are fully cleared. Once all pending items are completed, both balances will align.

If you require further details or encounter any issues, please contact INFII Support.